# FAQ # Frequency Asked Questions FAQs ## Company Profile How long has your company been established? What are your core advantages in the valve industry? Founded in 1986, we have over 36 years of experience in valve manufacturing. Our core advantages include: - Annual production capacity of 3,000 tons - A total workshop area of 25,000 square meters - A wide range of industrial valves (gate valves, globe valves, ball valves, check valves, plug valves, etc.) - Comprehensive industry certifications (e.g., ISO 9001, API 6D, CE0036) - Strong capabilities in custom design and fast delivery What industries and regions do you mainly serve? Our products are widely applied in petroleum, chemical, natural gas, power, water treatment, and other industries. We export primarily to Europe and the Middle East. ![2-4](https://www.pansvalve.com/wp-content/uploads/2024/05/2-4.jpg)![2-4](https://www.pansvalve.com/wp-content/uploads/2024/05/2-4.jpg)![3-4](https://www.pansvalve.com/wp-content/uploads/2024/05/3-4.jpg)![3-4](https://www.pansvalve.com/wp-content/uploads/2024/05/3-4.jpg)![333](https://www.pansvalve.com/wp-content/uploads/2024/05/333.jpg)![333](https://www.pansvalve.com/wp-content/uploads/2024/05/333.jpg)![556](https://www.pansvalve.com/wp-content/uploads/2024/05/556.jpg)![556](https://www.pansvalve.com/wp-content/uploads/2024/05/556.jpg)![666](https://www.pansvalve.com/wp-content/uploads/2024/05/666.jpg)![666](https://www.pansvalve.com/wp-content/uploads/2024/05/666.jpg)![895](https://www.pansvalve.com/wp-content/uploads/2024/05/895.jpg)![895](https://www.pansvalve.com/wp-content/uploads/2024/05/895.jpg)![5656](https://www.pansvalve.com/wp-content/uploads/2024/05/5656.jpg)![5656](https://www.pansvalve.com/wp-content/uploads/2024/05/5656.jpg) FAQs ## Product Technology What are the pressure and temperature ranges of your valves? Pressure rating ranges from **Class 150 to 2500** or **PN10 to PN420**.Temperature range is **-196°C to +600°C**, depending on the specific product. What are the available sizes and specifications for your valve products? We offer a full range of valve sizes from **1/2″ to 40″**, covering all standard specifications. Custom sizes can also be manufactured based on customer requirements. What material options are available for the valves? Available materials include **carbon steel, stainless steel, alloy steel, duplex steel, and cast iron**. Selection depends on the medium, pressure, temperature, and corrosion resistance needs. How do you ensure the sealing performance of your valves? Our valves feature **soft or metal seals** combined with **elastic valve seats or graphite packing**, and are tested according to **API 598** standards. What are the characteristics of your gate valves? Our gate valves offer **excellent sealing performance, smooth operation, and a long service life**. Advanced sealing technology ensures reliable performance under various working conditions, while the optimized design reduces torque and facilitates easy operation. What media are your globe valves suitable for? Our globe valves are suitable for various media including **water, steam, oil, and natural gas**. We offer material and sealing options tailored to different media characteristics and operating conditions. What types of check valves do you manufacture? We offer two main types of check valves: - **Lift check valves**: Suitable for horizontal pipelines, featuring a compact design and reliable sealing - **Swing check valves**: Ideal for large-diameter pipelines, with low flow resistance and a low opening height to effectively prevent backflow Can your valves withstand high temperature and high pressure? Yes, we manufacture valves specifically designed for **high-temperature and high-pressure** applications. These products are built with special materials and reinforced structures to ensure **durability and safety** under extreme conditions. ### Partner with PANS Today! Get a custom quote from PANS and enhance your operations with our expertly crafted, certified industrial valves. [Get A Quote](https://www.pansvalve.com/products/eccentricity-plug-valve/#) FAQs ## Procurement & After-Sales Do you provide customized valve products? Yes, we offer **customization services**. Whether you need special working conditions or non-standard dimensions, we can design and manufacture products to meet your specific requirements. What is your typical delivery lead time? Delivery time depends on product type, order quantity, and production schedule: - Standard products: **within 30 days** - Customized products: Delivery time may vary slightly but will be minimized through efficient planning and timely communication. How can I get a valve quotation? You can **fill out our online inquiry form** or **contact us via email or phone**. Please provide product parameters, material, quantity, and other relevant information for an accurate quote. Do you offer an after-sales warranty? Yes. Our warranty period is **12 months from installation** or **18 months from the bill of lading date**, whichever comes first. FAQs ## Technical Support Do you provide technical support? Yes, we offer **comprehensive technical support**. If you encounter any issues during operation, our technical team is available to provide professional assistance. Can you recommend suitable valve models? Absolutely. Provide your **operating parameters and application requirements**, and our technical experts will suggest the most suitable valve models for your needs. Can you provide valve installation and maintenance manuals? Yes, installation and maintenance manuals are available upon request. Please **contact our sales team** to obtain the documents. What connection methods are available for your valves? Our valves support various connection types, including: - **Flanged** - **Wafer** - **Welded (Socket Weld / Butt Weld)** - **Threaded** Do you offer after-sales services for international customers? Yes. If a valve installed outside China fails due to a quality issue within the warranty period, we will provide **replacement parts free of charge**. If the issue cannot be resolved through parts replacement, we will work with you to provide a **full valve replacement**. ## Contact Us ## If you want to get a quotation or more product details, please leave us a message. Submit